Mercure Gdynia Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 3,383 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 294 air-conditioned rooms, 150 of which have panoramic sea views

  • Location in Gdynia and convenient access to important Tricity attractions

  • Beach and Seaside Boulevard 100 metres away

  • Spacious parking for 200 vehicles at the disposal of guests

  • Rich gastronomic offer inspired by local tradition

Our accommodation(s)

Hotel location

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,383 reviews

TripAdvisor Rating  4.0/5  918 reviews

Good location, excellent service

Customer review rating 4.5/5

Jozef S. Business - Confirmed reviews ALL

3 nights, upgrade to 11-th floor with sea view - very nice. Breakfast one of the best! Bathroom, toilet designer/builder made a good effort that it fits only a tall person. For size L and above to seat straight on that toilet is not possible; sideward ride ;-) - no space!

Dear Mr. S., Thank you for choosing Mercure Gdynia Centrum and for sharing your experience with us. We are delighted to hear that you enjoyed the location, excellent service, and the upgrade to the 11th floor with a sea view. It's wonderful to know that you found our breakfast one of the best. We appreciate your feedback regarding the bathroom facilities and will take this into consideration for future improvements. Wishing you many more pleasant travels ahead. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

OK but not impressed

Customer review rating 3.0/5

Josef Business - Confirmed reviews ALL

The stay was OK but not sure if the hotel merits 4*. One staff member available at check in so considerable waiting time before the previous client was served. Bathrobes + slippers are XS size so average person cannot fit. No upgrade offered for Platinum Status although rooms were available for booking on the website. Despite being on the other side, you could constantly hear the lift at night.

Dear Josef, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your stay. Rest assured that we take your comments seriously and will address them with the relevant teams to improve our services. Regarding the check-in experience, we are actively working on enhancing our staffing levels to ensure a smoother arrival process for our guests. We appreciate your feedback on the bathrobes and slippers as well as the noise from the lift and will take immediate steps to rectify these issues. However, we would like to point out that we are a 3* hotel and some services are not as available here as in higher-class facilities. We do our best to increase the number of amenities. At the time of allocating rooms to guests on arrival, we had no better rooms available. The information visible on the booking channel must have been incorrect, for which we apologize. We always make every effort to ensure that our loyal guests receive the best opportunities. We hope to have the pleasure to welcome you back and provide you with a much-improved stay. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Great location, excellent staff!

Customer review rating 5.0/5

Maggie Families - Confirmed reviews ALL

This is definitely my favourite hotel in Gdynia! Perfect location, hotel exceptionally clean, super friendly and helpful staff, housekeeping and the front desk. And last but not least, THE BEST breakfast ever! Everything you can ask for and more, fresh, local and absolutely delicious. I’d definitely stay there again.

Dear Maggie, Thank you for taking the time to share your positive review of hotel Mercure Gdynia Centrum. We are delighted to hear that you enjoyed your stay with us and that our location, cleanliness, and friendly staff made your experience memorable. It is also wonderful to know that you appreciated our delicious breakfast. We truly value your feedback and look forward to welcoming you back in the future. Wishing you all the best, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Great location

Customer review rating 4.5/5

Doris Solo - Confirmed reviews ALL

Enjoyed the Privilege Room. Good size, great storage, pleasant colour scheme and big bathroom. Excellent housekeeping. Beautiful sea view.

Dear Doris, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our great location and the Privilege Room, including its spaciousness, storage, color scheme, and large bathroom. We are also delighted to hear that you enjoyed the beautiful sea view and the excellent housekeeping service. Wishing you many more wonderful stays with us. On behalf of management and team of Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Good stay

Customer review rating 4.5/5

Beata S. Families - Confirmed reviews ALL

Location,location,location.Very friendly staff,clean rooms.

Szanowna Pani Beato, Dziękujemy serdecznie za Pani pozytywną opinię na temat naszego hotelu Mercure Gdynia Centrum. Cieszymy się, że była Pani zadowolona z naszej doskonałej lokalizacji oraz przyjaznego personelu. Nasz zespół zawsze stara się zapewnić czystość i komfortowe warunki pobytu, stąd doceniamy, że te aspekty zostały dostrzeżone. Mamy nadzieję, że w przyszłości będziemy mieli okazję gościć Panią ponownie. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum "Twoja przystań w sercu Gdyni"

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Other web-users rate our hotel

  • 980 reviews 9.2/10 Location
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  • 1,083 reviews 9.5/10 Service
  • 13 reviews 7.4/10 WiFi
  • 910 reviews 9.1/10 Food
  • 776 reviews 9.4/10 Breakfast
  • 294 reviews 7/10 Cleanliness
  • 181 reviews 9.7/10 Beach

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